Case study · Professional services

Insurance Broker · Illinois

Thirty times more impressions is a genuine, checkable metric and it is not a business result. This page is largely about the difference between the two.

30 timesMore Search Console impressions
$200 a monthRunning cost saved
NewSEO website, managed
Seven small brass waypoint cairns spaced along a gently rising pale plaster ridge, each casting a long shadow down the slope.
In short

What does an increase in search impressions actually mean?

It means a site appeared in search results far more often than before. It does not mean more people visited, and it does not mean more enquiries, because an impression is only the opportunity to be seen.

This Illinois insurance broker gained 30 times more impressions in Google Search Console and reduced its running cost by $200 a month, from a new SEO website with ongoing management.

The situation

Paying more for a site nobody saw

An insurance broker needed more search visibility and lower website costs.

Independent insurance brokers occupy a difficult position online. They compete for attention with national carriers that spend enormous sums on brand advertising, with comparison sites that dominate the commercial searches, and with each other. A local broker's website is not going to outrank a national carrier for a generic insurance search and should not try.

Read the full breakdown: Paying more for a site nobody saw2 more paragraphsHide the full breakdown: Paying more for a site nobody saw

What a broker can win is the local, specific and advisory end of the market: the person who wants to talk to someone about a combination of policies, the small business that needs particular cover, the individual who has been declined or has an unusual situation and does not fit a comparison engine's form.

The broker also had a straightforward cost problem. The existing website carried a monthly charge, was generating almost nothing, and was awkward to update, which meant it had not been updated. That combination is common enough to be worth naming as a pattern: a site that is expensive to change does not get changed, and a site that does not change gradually stops appearing.

Industry context

Why impressions and visits have come apart

SparkToro's 2026 analysis of Similarweb clickstream data measured how many US Google searches end without any click through to a website. It is the most important context for reading an impressions figure.

68.01%of US Google searches ended without a click, January to April 2026
60.45%the same measure in 2024

SourceSparkToro with Similarweb clickstream data, 2026

This is the honest frame for the headline on this page. A thirty-fold increase in impressions is a thirty-fold increase in appearances, in an environment where a large majority of those appearances now produce no click at all. It is real, it is worth having, and it is not the same as thirty times the traffic.

The diagnosis

What we looked at

  1. What the old site cost against what it produced

    A monthly charge on one side, almost no search visibility on the other. Putting those two numbers side by side is a thirty second exercise that most businesses have never done.

  2. Where the broker could realistically compete

    Not generic insurance searches. Local, specific, advisory and situational: particular cover types, small business needs, and the situations comparison engines handle badly.

  3. How little of the site was indexable

    A site that is not properly crawlable, not structured and has almost no content cannot appear for anything. A thirty-fold increase from a base that low is arithmetically easier than it sounds, which is worth saying plainly.

See the remaining steps: What we looked at2 more stepsHide the remaining steps: What we looked at
  1. What could be published within regulatory limits

    Insurance content is constrained. What can be said about coverage, what constitutes advice, what has to carry a disclosure. Establishing that boundary before writing prevents an expensive rewrite.

  2. Whether the site could be updated at all

    It could not, easily. In search, a site nobody can change is a site that slowly stops mattering.

The shift

From invisible and expensive to visible and cheaper

ItemBeforeAfter the work
Monthly costHigherReduced by $200
Search impressionsVery low30 times higher
What it competed forEffectively nothingSpecific and local cover questions
Indexable contentMinimalA page per meaningful topic
Ease of updatingDifficult and chargeableManaged continuously
ComplianceUnreviewedBoundaries agreed before publishing
The work

A new SEO website, then keep managing it

  1. Rebuild on something cheaper and changeable

    A MyClickPage SEO website, which is where the cost saving came from and, more importantly, where the ability to keep publishing came from. The two are connected: a site that is cheap to change gets changed.

  2. Build a page for each thing worth being found for

    Cover types, situations, small business needs, and the questions people actually ask a broker. A site with five pages can appear for five things. A site with fifty well-built pages can appear for a great many more, which is most of where the impressions figure comes from.

  3. Aim at the advisory end, not the comparison end

    Content written for the person who wants to understand a decision rather than the person filling in a comparison form. That is the part of the market a local broker can win and the part a comparison engine serves badly.

See the remaining steps: A new SEO website, then keep managing it2 more stepsHide the remaining steps: A new SEO website, then keep managing it
  1. Respect the regulatory boundary

    Insurance content sits close to advice, and what constitutes advice is regulated. Content explains, illustrates and directs people to a conversation. It does not recommend a specific product to an unknown reader.

  2. Manage it continuously

    Ongoing website management rather than a build and a handover. Content added, information kept current, technical issues fixed. A search position is a running average, not a permanent award.

The mechanism

Why an impression is not a visit

A results page contains ads, a local block, an AI summary, related questions and then the organic list. An impression means appearing somewhere in that, which can be a long way down.

The anatomy of a results pageA stylised search results page with each block called out in turn: the search box, an AI overview, paid results, the local map pack, the organic results and the people also ask questions.ONE QUERYSUMMARYADSEARCH BOXONE QUERY, SEVERAL RACESAI OVERVIEWSUMMARISES, THEN CITESPAID RESULTSBOUGHT, PRICED PER CLICKMAP PACKTHREE LOCAL LISTINGSORGANIC RESULTSEARNED, NOT BOUGHTPEOPLE ALSO ASKTHE QUESTION AFTER THIS ONEONE PAGE, SEVERAL SEPARATE RACES. EACH BLOCK IS WON A DIFFERENT WAY.
An impression is recorded when the page appears in results. Where it appeared, and whether anybody scrolled that far, are different questions.

Google Search Console records an impression when a page appears in a result, including positions far below the visible area on a phone. A site that goes from appearing for almost nothing to appearing for many queries will record a very large percentage increase, much of it at positions that produce no clicks.

This is not a reason to dismiss the metric. Impressions are the leading indicator of a site becoming eligible for traffic: you cannot be clicked from a position you never occupy. It is a reason to treat the figure as evidence that the foundation moved, not as evidence that the business did.

The right way to read it is as a sequence. Impressions rise first, then average position improves for the queries that matter, then clicks follow, then enquiries. A thirty-fold impressions increase says the first step happened decisively. The remaining steps were not published.

The outcome

What changed

The broker gained 30 times more impressions in Google Search Console and saved $200 a month.

We have deliberately given the impressions figure its full context rather than leading with it as though it were a business outcome, because it is not one. No click figure, enquiry figure, policy figure or revenue figure was published for this engagement. A thirty-fold increase in impressions is a real, verifiable measurement of a site's search presence and it stops short of telling you the business grew.

The $200 a month is the more certain of the two figures. It is $2,400 a year, it does not depend on any marketing outcome, and it was achieved at the same time as the visibility increase rather than at its expense. For a small brokerage, a cheaper site that appears far more often is a good outcome even before anybody counts the enquiries.

Read this part

About these results

Impressions measure how often a site appeared in search results. They are not visits, enquiries or customers. No click, enquiry or revenue figure was published for this engagement.

A thirty-fold increase from a very low base is a smaller absolute change than the multiple suggests. The original site had almost no search presence, and no starting figure was published.

The $200 a month saving is a comparison against the broker's previous website arrangement. It is a real cost reduction and it says nothing about marketing performance.

Results are from a specific client engagement and vary by market, budget, competition and other factors. They are examples of past outcomes, not a guarantee of future results.

Scope

What was actually delivered

  • A new MyClickPage SEO website, cheaper to run than the previous arrangement
  • A page for each cover type, situation and question worth being found for
  • Content aimed at the advisory end of the market rather than the comparison end
  • Compliance boundaries agreed before publishing anything about cover
  • Local presence: profile, business record and address consistency
  • Ongoing website management rather than a build and handover
What transfers

If somebody shows you an impressions chart

Ask what happened to clicks. Impressions are a leading indicator and they are the easiest search metric to move dramatically, particularly from a low base. A report that leads with impressions and does not show clicks and enquiries alongside is showing you the most flattering available number.

Then ask about the base. A thirty-fold increase from almost nothing and a thirty-fold increase from a healthy starting position are entirely different achievements, and the multiple alone does not distinguish them.

Compete where you can win. A local broker cannot outrank national carriers on generic insurance terms and should not spend money trying. The specific, local, advisory and awkward-situation end of the market is winnable and is exactly where a comparison engine performs worst.

Check what your website costs you every month against what it produced last quarter. This case saved $200 a month, which is $2,400 a year of certain money, and the business had simply never compared the two figures. A surprising number of small businesses have not.

Getting reports full of impressions?

Send us one. We will tell you what it is actually showing and what is missing from it.

Questions

Straight answers.

Are impressions a useless metric?

No, they are a useful leading indicator. You cannot receive a click from a position you never occupy, so rising impressions mean a site has become eligible for traffic it previously was not.

They become misleading when reported alone. Impressions, clicks, average position and enquiries should always be shown together, because each one on its own can be made to tell a story the others contradict.

Why do so many searches produce no click?

Because results pages increasingly answer the question directly, through featured snippets, AI summaries, local results and other surfaces that resolve a query without sending anyone anywhere.

For a local business this is not all bad. A result that shows your name, your rating and your phone number can produce a call without ever producing a session in your analytics.

What can an insurance broker publish without giving advice?

Explanations of how cover types work, what factors affect them, what questions to consider, and what a conversation with a broker would cover. Educational and illustrative rather than prescriptive.

What it should not do is recommend a specific product to an unidentified reader. Regulatory expectations differ by state and by line of business, and it is worth establishing the boundary with the firm's own compliance position before publishing.

Should a local broker compete with comparison sites?

Not on their ground. Comparison engines are built for standardised, price-led purchases and they do that efficiently.

A broker's advantage is the situations that do not standardise: unusual risks, combinations of cover, small business needs and people who have been declined. Those searches are lower volume and far more winnable.

Why does a site that cannot be updated lose visibility?

Because information goes out of date, technical issues accumulate, and nothing new is added while competitors keep publishing. None of that is dramatic on any given month and it compounds.

Practically, the cost of change is the thing to look at. A site that requires a request and an invoice for every edit will not be edited, whatever anybody intends.

Sources

Where this comes from.

Primary documentation and published research behind the guidance on this page.

Next step

Talk to the team

A short call, a look at how the business currently shows up, and a straight answer on what we would do first.